FAQs

How big are the earrings?

Every pair is different, however the majority of the earrings are 3-4 inches in length. My Pom Poms are approximately 2.5 inches in diameter. Earring Length should be listed in each description, but please feel free to reach out for any size inquiries.

Are the heavy?

No, not at all! As someone with sensory issues herself, creating lightweight earrings is so important to me! A pair of earrings weighs approximately 0.8 oz

Do you ship outside the US?

Yes! We now ship to Canada! We will be adding more international shipping methods as our business grows. Please send me an email to Kayla@puffpuffpoms.com to let me know you’d like to see Puff Puff Poms in your country!

Do you do wholesale orders?

Yes! I love doing wholesale! Send me an email to Kayla@puffpuffpoms.com and we can discuss options :)

What is your return policy?

We will always accept returns for damaged items & will promptly send a replacement. Any other issues, please feel free to send me an email at Kayla@puffpuffpoms.com.

Do you make custom orders?

Yes! Please see listing under custom Poms & custom rug/wall hanging. If you’d like something else as a custom, please send me an email to Kayla@puffpuffpoms.com!

How long do they take to ship?

Each of the items on my site(with the exception of merch) is 100% handmade by me. Because of this, as well as supply availability, order processing time takes 7-14 business days after your order is placed. (Unless specified in product listing such as custom orders or pre-orders, which take up to 6 weeks to complete). Business days are Monday-Friday excluding holidays & weekends. If there’s a special event that you need your item for, don’t hesitate to reach out, i’ll always try my best to make it happen!